Why is it important to drink water?
What are the different types of bottled water?
How is bottled water different from tap water?
How do I know my bottled water is safe?
How do I properly store bottled water?
How long can I store bottled water?
How do I care for and store 3-gallon and 5-gallon bottles?
How do I replace my 3-gallon or 5-gallon water bottle?

Why is it important to drink water?
The human body is comprised of approximately 60% water. Your body needs water for a variety of functions including regulating body temperature, transporting oxygen to cells, transferring nutrients to organs, cushioning joints and removing wastes. The dehydrating effects of products such as coffee, alcohol, and soft drinks and daily life activities reduce the water in your body. Therefore, it is crucial to continually replenish your water reserves. Click here to find out more about Roaring Spring Water and how it will benefit your health.

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What are the different types of bottled water?
Roaring Spring Water offers a variety of bottled water choices to fit your needs. We understand that everyone''''s taste is different, and we strive to give you the highest quality bottled water. The three different types of water we offer include: premium spring water, purified drinking water, and steam distilled water.

Premium Spring Water: Our Spring Water comes from an underground formation where water flows naturally to the earth''''s surface. For water to be qualified as spring water, it must be collected at the spring or through a borehole tapping the underground formation which feeds the spring Click here to read more about Roaring Spring Premium Spring Water.

Purified Drinking Water: Our Purified Drinking Water is a type of water that has been treated with processes such as distillation, deionization or reverse osmosis after coming from our spring. Click here to read more about Roaring Spring Purified Drinking Water

Steam-Distilled Water : Our Steam-Distilled Water has been vaporized into steam, and then cooled to re-condense it back into water. The water''''s minerals are left behind, leaving only pure-tasting, steam-distilled water. Click here to find out more about our steam distilled bottled water.

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How is bottled water different from tap water?
Bottled water is produced, distributed and categorized as a packaged food product by the FDA. Since bottled water is specifically made for drinking, bottled water must adhere to FDA Good Manufacturing Practices (GMPs).

GMPs require that bottled water containers are produced in a sanitary environment and are packaged in safety sealed containers that are approved by FDA for food contact. When you drink Roaring Spring water, you can be confident that your water is safe! In addition, bottled water products are also subjected to FDA food recall, misbranding and food adulteration provisions. Click here to read more about the bottled water we offer.

Taste is another reason people choose bottled water over tap water. Chlorine is often used to disinfect tap water and can leave a Chlorine aftertaste. Roaring Spring Water uses ozonation, a form of supercharged oxygen and ultraviolet light as its final disinfecting agent, which does not leave an aftertaste.

Bottled water provides people with consistent safety, high quality, great taste and convenient portability. To help ensure that bottled water is safe and of the highest quality, all IBWA members use one or more of the following steps including source protection, monitoring, reverse osmosis, distillation, filtration, ozonation, and disinfection. As a member of the IBWA, we perform all recommended steps.

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How do I know my bottled water is safe?
Bottled water is regulated at the federal level by the FDA and at the state level by state agencies. By law, the FDA standards for bottled water must be at least as strict and protective as public health standards set by the U.S. Environmental Protection Agency (EPA) for public water systems. In addition, members of IBWA must meet strict industry standards required by the IBWA Model Code. The Model Code developed by the IBWA in numerous cases is stricter than FDA, state or EPA''''s public drinking water standards. To help ensure that bottled water is safe, all IBWA members are required to use one or more of the following practices: source protection and monitoring, reverse osmosis, distillation, filtration, ozonation and ultraviolet light.

Roaring Spring Water goes to great lengths to ensure that their customers have the safest, highest-quality, premium water through our Roaring Spring Water Quality Assurance Program. Click here to read more about Roaring Spring Water''''s Quality Assurance Program.

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How do I properly store bottled water?
The International Bottled Water Association directs consumers to store bottled water at room temperature, away from direct sunlight and away from solids and chemicals. For example, household cleaning chemicals should not be stored near bottled water.

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How long can I store bottled water?
The Food and Drug Administration (FDA) has not established a shelf life for bottled water. Bottled water can be used indefinitely if stored correctly.

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How do I care for and store 3-gallon and 5-gallon bottles?

We recommend you keep the caps on empty bottles to keep out dust or dirt. Store full, as well as, empty bottles in a clean area away from cleaners, oils, or other cleaning materials. In extremely cold conditions bring your bottles inside and store in an area to prevent them from freezing. Roaring Spring Water is not responsible for broken bottles caused by freezing conditions. Please do not use bottles to mix iced tea, sugared drinks etc. Please do not fill empty bottles with ANY substance. (back to questions)

How do I replace my 3-gallon or 5-gallon water bottle?

Wash hands thoroughly. Wipe neck and shoulder of new bottle with clean, damp paper towel. Remove empty bottle, and clean around the probe area of the ''''no-spill'''' receptor. Remove ONLY the protective paper seal on top of the cap. Place new bottle on the cooler. (back to questions)

How much water do most people typically use?
Understanding Your Invoice
How much water will my family need?
How much water will my business need?
Why should I choose home delivery over buying water at the store?

How much water do most people typically use?
People consume water at their own pace whether it is at home or in the office. As a rule of thumb, an average adult will typically use an estimated five to ten gallons a month.

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Understanding Your Invoice

• Click here if you are a Residential customer
• Click here if you are a Business customer

How much water will my family need?
Call one of our customer service representatives to help you determine the right amount of bottled water your family needs. They will be able to assist you and make recommendations to keep your whole family hydrated and healthy.

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How much water will my business need?

Usually, the amount of water consumed at a business is dependent on the number of employees. Please see the following suggestions. We''''ll be happy to help you make adjustments according to your monthly usage.

10-15 employees should start with four, 5-gallon bottles per month 15-30 employees should start with five, 5-gallon bottles per month and make adjustments according to monthly usage. 30+ employees should start with one, 5-gallon cooler and seven, 5-gallon bottles.

An organization may also require additional coolers and water bottles depending on usage. Click here to order your bottled water today! (back to questions)

Why should I choose home delivery over buying water at the store?
Having water delivered to your home or office ensures that your water is fresh, convenient and affordable. Lug No More…We Bring it to your Door! Click here to find out more about our Home and Business Delivery Service.

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What causes water coolers to leak?
How do I determine if the bottle is leaking?
How do I clean a Cooler?
How do I care for my water cooler?
What are the benefits of renting a cooler or water dispenser?
What installation is necessary for water coolers and dispensers?
What is the energy usage required to run the bottled water equipment?
What type of warranty is available on bottled water equipment?

What causes water coolers to leak?
When a leak appears from a bottled water cooler, 99 times out of 100 the leak is from a defective water bottle.

The reason the bottle may leak is because after many cycles of cleaning and sanitizing, polycarbonate bottles can sometimes develop a tiny fracture or a pinhole. While a bottle with a small fracture or a pinhole may initially hold water, once it is placed on a cooler and the water level drops during use, it cannot hold the vacuum which develops. Without the vacuum, the water will not remain in the inverted bottle.

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How do I determine if the bottle is leaking?
To determine whether a bottle is leaking, remove it and check the cooler reservoir. If the reservoir is full, leakage is probably due to a fractured bottle. To confirm this, allow the cooler to sit without the bottle and without anyone using it for a couple of hours. If the water remains the same in the reservoir, the bottle is defective. You will have to replace the bottle on the cooler.

Please return the damaged bottle to your bottled water distributor or to your route salesman on delivery after marking it prominently with the word ''''LEAKER''''. The bottle will be taken out of production and recycled into other products.

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How do I clean a Cooler? Your bottled water cooler or dispenser is virtually maintenance free and always ready to provide clean, refreshing bottled water at the press of a button. To be sure it stays in proper working order; however, you should spend a few minutes on basic care every two to three months. Steps to clean the exterior of the cooler:

Clean all surfaces of the cooler with a mild soap. Do not spray cleaners on or around spigots. Remove drip receptor. Remove the screen (if equipped) and wash both the screen and drip receptor in mild detergent (DON''''T PUT IN THE DISHWASHER). Rinse the screen and drip receptor well in clean water, and replace on the cooler. Wash drip receptor regularly to ensure cleanliness.

Then follow these steps to successfully clean your cooler''''s water reservoir:

Unplug cooler. Remove empty water bottle. Drain all water still in reservoir through the cold water faucet. Fill the dispenser reservoir with clean tap water (about one gallon). Dissolve one teaspoon of household bleach in one cup of tap water. Add this mixture to the tap water already in the reservoir (There should never be more than one teaspoon of bleach per gallon of tap water.) Using a clean brush, scrub the inside of the reservoir. Let stand for five minutes. Drain this water through the cold water faucet ONLY. Wipe the reservoir dry. Rinse reservoir by filling with clean tap water. Drain through the cold water faucet. If your cooler has two faucets, refill the reservoir with clean tap water. Drain through the second faucet. Place a new bottle on your dispenser. Plug in the unit and enjoy! (back to questions)

How do I care for my water cooler?

Your water cooler is delivered to you in a thoroughly sanitized condition

Do not use cooler or bottle as a shelf for plants or storage of other objects. Do not use sprays, mists, or vapors around cooler. Keep area around cooler free of dust. Keep cooler away from direct sunlight. Use only ROARING SPRING BOTTLED WATER in your rented water cooler or dispenser. (back to questions)

What are the benefits of renting a cooler or water dispenser?
Not only do you have cool, refreshing water at your fingertips but, we are responsible for any necessary repairs to the cooler. If the equipment cannot be repaired, we assume all responsibility for the equipment and will replace it at no charge to you. Click Here to find out more benefits to renting a cooler.

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What installation is necessary for water coolers and dispensers?
Bottled Water Cooler requires a standard 110 watt receptacle within six foot of the cooler. Point-of-Use Coolers or Filtered Coolers require a municipal water supply and a standard 110 watt receptacle within six foot of the cooler. Crocks and Flo Jets require an installation kit which is provided by Roaring Spring Water.

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What is the energy usage required to run the bottled water equipment?
The energy usage of water coolers while running is the equivalency of a 60 watt light bulb.

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What type of warranty is available on bottled water equipment?
Rental equipment is the sole responsibility of Roaring Spring Bottled Water. If it breaks, we fix it at no cost to you.

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Who is Roaring Spring Water?
What is the source of Roaring Spring Water?
What is IBWA?

Who is Roaring Spring Water?
Our family-owned American company, Roaring Spring Water is a division of Roaring Spring Blank Book Company. Our name comes from the historic natural spring located in Roaring Spring, Pennsylvania. In the mid 1800s, the Bare family used the spring to develop industry for the town, laying the economic foundation for the prosperity the town enjoys to this day. Roaring Spring Water was founded in 1981; a bottling plant opened to share this great premium spring water with families and offices throughout our service area including many regions of Pennsylvania, Maryland, West Virginia, Northern Virginia and Washington D.C. The tradition of excellence and guardianship of the spring is now with the fifth generation of the founding family. Our production facilities, technology, quality control, and knowledge are rated at the top of our peer group by the best-known testing organizations for our industry. Click here to learn more about our spring and our history.

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What is the source of Roaring Spring Water?
An historic spring in Roaring Spring, Pennsylvania is the source of our water. The spring is located at the end of a long fertile valley bordered by mountain ridges in central Pennsylvania. Roaring Spring Premium Spring Water comes from a free-flowing natural spring. The water flows through miles of prehistoric limestone and sandstone formations before being collected in a safe and sanitary location before it reaches the earth''''s surface…just across the street from our bottling plant! Click here to find out more about our Historic Spring.

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What is IBWA?
The International Bottled Water Association (IBWA) is the trusted source for information about bottled water. IBWA was founded in 1958. Members of the IBWA include U.S. and international bottlers, distributors, and suppliers.

Strengthened by IBWA Model Code, the Association is committed to working with the U.S. Food and Drug Administration (FDA), and the state governments to set stringent standards for safe, high quality bottled water. At Roaring Spring we adhere to the IBWA guidelines. For more information about IBWA, please visit www.bottledwater.org.

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What Are Your Office & Store Hours?

What Are Your Office & Store Hours?

Roaring Spring Store Hours Monday - Friday 9:00am - 5:00pm Saturday 9:00am - 1:00pm Roaring Spring Office Hours Monday - Friday 9:00am - 5:00pm Saturday CLOSED Closed for holidays.

Gettysburg Store Hours Monday - Friday 9:00am - 5:00pm Saturday 9:00am - 12:00pm Gettysburg Office Hours Monday - Friday 9:00am - 5:00pm Saturday CLOSED Closed for holidays.

Franks Store Hours Monday - Friday 8:30am - 5:00pm Saturday CLOSED Franks Office Hours Monday - Friday 8:30am - 5:00pm Saturday CLOSED Closed for holidays.

Valenty Location Store Hours Monday - Friday 9:00am - 4:00pm Saturday CLOSED Valenty Location Office Hours Monday - Friday 8:00am - 4:00pm Saturday CLOSED Closed for holidays.

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